The goal of Pupgam Studios is to create educational applications aimed at children. We are committed to being transparent about the data we collect about you, how it is used and with whom it is shared.
1. THE DATA WE COLLECT
1.1. The data you provide us
You provide us with data to create an account in the Pupgam Studios s.l.u. applications, as well as when buying licenses in our Online Store, when you contact us or comment on the articles on our website.
To create an account, you must provide us with information such as your email address, as well as a password. If you buy in our Online Store, in addition to the email you must provide the payment and billing information. If you contact through the contact page you must fill out a form with your name and an email. If you leave a comment, you must enter an email.
1.2. Use of the Services
We record usage data when you play with our applications, also on our website, such as when you view or click on content (for example, a training video), perform a search, install or update one of our mobile applications. We use logs of device information and Internet Protocol («IP») addresses to identify you and record your use at Pupgam Studios s.l.u.
1.3. Cookies and other similar technologies
1.4. Other information
2. HOW WE USE YOUR DATA
We use the data we have about you to provide and personalize our Services (including advertisements), with the help of automated systems and the inferences we make, so that they can be more relevant and useful both for you and for others.
Our Services allow you to stay informed about news, events and ideas about the topics that interest you.
We will contact you by email or from the Pupgam Studios s.l.u applications. We will send you messages about the availability of our Services, security or other issues related to the services provided.We will also send you messages about how to use the Services, network updates, reminders, suggestions and promotional messages from us. You can change your communication preferences at any time.Please note that you cannot exclude yourself from our service messages, including security and legal notices.
We do not show ads on our website or in our apps, but we do show them (and measure their performance) to our users and othersoutside of our Services directly or through a variety of partners, using the following data, independently or in combination:
Information for advertisers: We will not share your personal data with any advertiser or with ad networks for their advertising, except: (i) device identifiers or labels (to the extent that they are not considered personal data in some countries); (ii) with your explicit permission (for example, through the lead generation form); or (iii) data that is already visible to any user of the Services. However, if you view or click on an ad on or off our website or applications, the advertiser will receive a signal that someone has visited the page displaying the ad and may determine that it was you through the use of mechanisms such as cookies. Our advertising partners may associate personal data collected by the advertiser directly from you with our cookies and similar technologies. In such cases, we contractually require those advertising partners to obtain your consent to explicit before doing so.
We use data and content about users for communications that promote greater number of users and growth in interaction and our Services.
2.5. Customer service
We use the data (which may include your communications) to investigate, respond and resolve complaints and problems with the Service (for example, errors).
2.6. Security and investigations
3. HOW WE SHARE THE INFORMATION
3.1. Service providers
We may use other companies to help us with our Services.
We use third parties to help us provide our Services (for example, maintenance, analytics, audits, payments, fraud detection, marketing and development). Such third parties will have limited access to your information to the extent necessary to perform these tasks on our behalf and they are obliged not to disclose it or use it for other purposes.
3.2. Disclosures required by law
We may have to share your data when we think it is necessary by law or to protect your rights and security, ours or those of third parties.
3.3.Change of control or sale
4. YOUR OPTIONS AND OBLIGATIONS
4.1. Preservation of data
We will keep the personal data you provide us as long as your account is active or to the extent necessary to provide you with the Services. This includes the data that you or others have provided us or the data generated or inferred from your use of the Services. Even if you only use our Services every several years, we will retain your information and keep your profile open until you decide to close your account.
4.2. Right of access and control of your personal data
You can access or delete your personal data. You have many options when choosing how your data is collected, used and shared.
We provide numerous options to collect, use and share your data, from deleting or correcting the data you include in the profile from applications to marking the option of self-exclusion from emailings to avoid receiving advertising and Communications controls We offer you a configuration that allows you to control and manage the personal data we have about you.For your personal data we have:
You can contact us using the contact information below; we will handle your request in accordance with applicable law.
4.3. Account closure
If you decide to close your Pupgam Studios slu account, your personal data will no longer be seen on our Services, generally within 24 hours. Normally, we delete information from accounts closed in a period of 30 days from the closing of the account.
5. OTHER IMPORTANT INFORMATION
We monitor and try to prevent security breaches. Use the security features available on our Services.
We apply security measures designed to protect your data, such as HTTPS. We periodically monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee the security of the information you send us. There is no no guarantee that data will not be accessed, disclosed, altered, or destroyed if any of our physical, technical, or managerial security measures are breached. Visit our Security Center for more information on how to use our Services in a secure, including two-factor authentication.
5.2. Cross-border data transfers
We process data both inside and outside of Spain and we rely on legal mechanisms to legally transfer data between countries. The countries in which we process data may have different laws, and possibly provide less protection, to the legislation of your country.
5.3. Legal grounds for processing
We have legal grounds for collecting, using and sharing your data. You can choose how we use your data.You can withdraw your consent at any time by contacting firstname.lastname@example.org
We will only collect and process your personal data as far as the legal grounds allow. The legal grounds include consent (if you have given it), contract (if processing is necessary for the realization of a contract with you to provide the Services you have requested, for example) and «legitimate interests». Your consent is necessary for the processing of personal data, and you can withdraw or revoke it at any time. Similarly, you can raise objections to our legitimate interests.
We may process your personal data for purposes relating to our legitimate interests or those of third parties (for example, your employer or company), provided that such processing does not violate your rights and freedoms. For example, we may process your personal data to:
If you have any questions about the legal grounds on which the collection and use of your personal data is based, please contact our Data Protection Officer via email at info @ pupgam. com
5.4. Contact information
If you have any questions or complaints about this Policy, contact Pupgam Studios online first. You can also contact us by mail. Pupgam Studios has the offices at C / Noguera Pallaresa, 22, local 2 - 08014 Barcelona, Spain. If after contacting us your complaint is not resolved, there are other options available.